Terms and Conditions

These terms and conditions explain how you may use this website and what to expect when you contact Sahara Family Dental online. Please read them before requesting an appointment or sending us your information. Using this site means you agree to the terms below.

Acceptance of These Terms

By visiting this website, browsing our pages, or submitting any form to Sahara Family Dental, you agree to these terms and conditions. If you do not agree with any part of them, please do not use the site and contact our Montebello office directly by phone instead.

Permitted Use of This Website

This site is here to help you learn about our practice and decide how we can help your family's smile. You are welcome to use it to:

  • Learn about our dental services, including cleanings, restorative work, cosmetic treatment, and family dentistry.
  • Request a new appointment or change an existing one through our online forms.
  • Contact our team with general questions about the practice, our hours, or our location.

Everything you read on this site is meant to be educational. It is not a diagnosis, a treatment plan, or a promise of a particular dental result. Real dental advice can only come after we have examined your mouth in person.

Intellectual Property and Content Ownership

The text, photographs, logos, and overall design of this website belong to Sahara Family Dental, unless we have credited another source. You may not copy, reproduce, or reuse our content for commercial purposes without our written permission. You are welcome to share a link to our pages with friends, family, or on social media.

Accuracy of Website Information

We work to keep our service pages, team bios, and office details current, but a website is never a full substitute for an in-person conversation with our dentists.

  • Treatment recommendations are made only after an in-person examination and review of your dental and medical history.
  • Listing an insurance plan on our Insurance page does not guarantee that your specific plan will cover a particular procedure. Coverage depends on your individual policy.
  • Pricing and procedure details discussed on the phone or in person may differ from general descriptions found online.

Limitation of Liability

This website is offered as a convenience for current and prospective patients. Sahara Family Dental is not liable for any loss or damage arising from your use of this site, including reliance on information found here instead of speaking with our clinical team. We encourage you to call our office with any specific health concern rather than making decisions based solely on website content.

Acceptable Conduct

We ask every visitor to use this website respectfully and honestly. You agree not to:

  • Submit another person's health information through our forms without their knowledge and permission.
  • Post false reviews or misleading statements about our practice, our team, or our care.
  • Upload harmful content, including malicious code, spam, or anything intended to disrupt the site's normal operation.

Links to Third-Party Sites

Our website may link to outside resources, such as insurance carrier portals or patient-education sites. We do not control these third-party sites and are not responsible for their content, privacy practices, or accuracy. Visiting a linked site is at your own discretion.

Changes to These Terms

We may update this page from time to time as our services, policies, or technology change. Any revisions take effect as soon as they are posted. Continuing to use our website after a change means you accept the updated terms. We encourage you to review this page occasionally.

No Dentist-Patient Relationship From the Website Alone

Browsing our website, filling out a contact form, or requesting an appointment online does not, by itself, create a dentist-patient relationship. That relationship begins only once our practice has accepted you as a patient, typically after your first scheduled visit and clinical examination. Until then, please do not send detailed personal health information through the contact form on this site.

Educational Content Only

The articles, service descriptions, and general information found on our Blog and Services pages are provided for educational purposes. They are not dental advice, a diagnosis, or a treatment plan for your specific situation. Every mouth is different, and recommendations we give online cannot replace a hands-on exam, X-rays, and a conversation with one of our dentists.

No Guarantee of Specific Results

Photos, descriptions, and discussions of cosmetic or restorative treatment on this site are meant to illustrate general possibilities, not to promise a specific clinical or cosmetic outcome for you. Dental results vary from patient to patient based on oral health, anatomy, healing, and how closely home care instructions are followed.

Protected Health Information

Sahara Family Dental handles patient health information in line with applicable privacy laws, including HIPAA where it applies to our practice. Forms on this website are intended for general scheduling and contact purposes and are not a secure channel for sharing detailed health information. Please save discussion of your symptoms, medications, or medical history for a phone call or an in-office visit.

Appointments and Cancellations

If you need to cancel or reschedule a visit, please call our office as early as possible so we can offer that time to another patient. Our scheduling coordinator can walk you through our current policies regarding notice periods and any related office procedures. We ask all patients to arrive on time and to let us know promptly if a visit is no longer convenient.

Insurance and Financing

We list accepted insurance plans and payment options on our Insurance page as a general guide, and these may change over time. The only way to confirm whether a specific procedure is covered under your plan is to check directly with your insurance carrier. Our front desk team is glad to help you verify benefits before treatment, but final coverage decisions rest with your insurer.

SMS / Text Messaging Program

Sahara Family Dental may send automated text messages to the mobile number you provide to us, so you stay informed about your care without having to wait on hold. The kinds of messages we send include:

  • Appointment reminders and confirmations for upcoming visits.
  • Hygiene and recare reminders letting you know it's time for your next cleaning or checkup.
  • Treatment or post-visit follow-up messages related to recent care.
  • Office updates, such as weather closures or schedule changes.
  • Occasional practice announcements you have opted in to receive.

Message frequency varies depending on your appointment schedule and office communications. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Messages may be sent using standard 10-digit long codes (10DLC) or short codes.

How You Opt In

Providing your mobile number on a website form, an appointment or booking request, a reply keyword text, or a paper form at our office is how you consent to receive SMS messages from Sahara Family Dental. Consent is not a condition of purchase or of receiving services from our practice. Please only provide a mobile number that belongs to you, and by doing so, you confirm that you are authorized to give consent for that number.

How You Opt Out and Get Help

You are always in control of the text messages you receive from us:

  • Reply "STOP" at any time to cancel. You will receive one confirmation message, and then no further program messages unless you opt in again.
  • Reply "START" or "UNSTOP" if you would like to resume receiving messages later.
  • Reply "HELP" for assistance, or call us directly at (323) 888-1030, or visit our Contact page.
  • Contact our office any time to ask to be removed from our text list.

SMS Privacy and Vendors

Your mobile number and SMS consent records are used only to send you the messages described above and to meet carrier requirements. We do not sell this information to third-party marketers. We share it only with the SMS and telephony vendors and mobile carriers needed to deliver our messages. For more on how we handle your information generally, please see our Privacy Policy.

Contact Us About These Terms

If you have questions about these terms and conditions, or about anything else on our website, we are glad to help.

  • Phone: (323) 888-1030
  • Address: 433 N 4th St #210, Montebello, CA 90640, United States
  • Online: visit our Contact page to send us a message.

Last updated: recently. We review these terms from time to time and will post any updates here.

Your Smile Awaits

Ready for a Healthier, Brighter Smile?

Schedule your visit with Sahara Family Dental today and experience gentle, modern care for your whole family.